July 6, 2018 Although folks often talk about goals and metrics when they're writing new plans or reflection on plans past, my fondest memories of metrics are when I've seen them used to drive large organizational change. This post covers the approach that I've seen effective to guide broad organizaitonal change relying on metrics and without requiring much organizational authority.
July 5, 2018 There is a moment in every company's growth when top-level planning shifts from discussing specific projects to talking about goals. This can be a very empowering moment because goals decouple the "what" from the "how", but it can also be a confusing transition for everyone involved: writing clear goals takes a bit of practice. This post takes a look at how to write effective goals and how to use them during planning.