March 29, 2018 Navigating the transition to manager-of-managers can be hard, and part of it is because things that used to make you successful don't work anymore. This post provides a tool to use if you've entered a larger role and finding yourself confronted with an increasingly large pile of work.
March 21, 2018 There is no one way to manage, and even though you'll have a default style, you have to switch up your approach to be appropriate to match your current situation. In particular I find there are explicitly different values for managing in rapidly changing environments and stable ones, and this post explores how and why they're distinct.
February 17, 2018 I believe for most folks working in technology, our most important daily contribution is communication. Lately I've started to experimenting with systemizing how I write emails at work, particularly emails to groups of folks, and these are my notes.
February 6, 2018 Recently a bunch of teams I work with have turned the corner, having paid down technical debt to a long-term sustainable level. The future unfurls with possibility. Many of the infrastructure engineer teams I’ve been a part of have struggled to make the transition from maintenance to innovation, and I wanted to write down some of the ideas that we’re exploring to ease this shift.