Irrational Exuberance!

Fail Open and Layer Policy

September 20, 2016 The distance between a bug and a feature is never smaller than in interface design. We often define tool limitations as features, but here I'll argue for designing flexible interfaces and filtering behavior by layering policies on top.

Thoughts on Envoy's Design

September 18, 2016 Lyft recently released Envoy, a nice load balancing and routing tool, and I wanted to write up some early thoughts about it's design and architecture.

QoS, Cost & Quotas

September 11, 2016 Rolling out cost accounting is often viewed as unimportant and unexciting work, but I think it's infact a critical reliability project.

Running a Humane Interview Process

June 9, 2016 Interviewing fills many with a sense of dread, but as an industry I think we are incrementally moving in the right direction. Here are some steps towards a humane interview process.

Healing a Burned Out Team

May 29, 2016 We often talk about individuals getting burned out by their work, but for large projects, entire teams burn out as well. Here are some ideas around healing a burned out team.